Anthony Pannozzo is Executive Creative Director of frog design and the Customer Experience Design global practice lead. He is responsible for overseeing frog’s creative teams and ensuring frog’s work for its clients has the desired impact in the world.
Anthony studied industrial design at RISD and he has applied the fundamental methods of human centered design to help organizations of all kinds chart growth strategies and transform their customer experiences. Anthony believes any challenge is a design challenge and he has applied this philosophy to projects as diverse as re-designing Boston College’s undergraduate core curriculum, designing an innovation strategy for the world’s second largest mining company, and envisioning customer experience strategies for American Express’ Premium Cards Group.
Anthony has earned over 20 patents, has won 5 IDEA awards and has lectured on the value of design at major universities across the country. He is a former IDSA board member and currently sits on Kellogg’s Innovation Advisory Council.